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Terms of use

These terms apply when you use www.rehabify.in, send a booking request or take a video consultation with Rehabify. By using the site you agree to these terms. If you do not agree, please do not use the site.

On this page
  1. 1. The website is for general information
  2. 2. Booking requests
  3. 3. Not for emergencies
  4. 4. Telemedicine notice (Telemedicine Practice Guidelines, 2020)
  5. 5. Using the site fairly
  6. 6. Links to other sites
  7. 7. Limits of liability
  8. 8. Law and disputes

1. The website is for general information

Pages on this site explain conditions and treatments in general terms. They do not replace a consultation, and they do not create a doctor and patient relationship. See our Medical Disclaimer.

2. Booking requests

  • Appointment, cancellation and refund rules are on the Appointments, Cancellation and Refund page.

3. Not for emergencies

This website, our phone line and WhatsApp are not emergency services. Medical emergency? Call 108 or 112.

4. Telemedicine notice (Telemedicine Practice Guidelines, 2020)

Rehabify offers video consultations under the Telemedicine Practice Guidelines, 2020, issued by the Board of Governors in supersession of the Medical Council of India.

  • Who consults: a registered medical practitioner. Dr. Dharshan N A will tell you his name and registration at the start of the consult.
  • Consent: when you start a video consult that you booked, your consent is implied. For a first consult or a new problem, we may ask for your clear agreement.
  • Limits: a video consult has limits because the doctor cannot touch or fully examine you. The doctor may ask you to come to the clinic, get tests, or see another doctor in person. The doctor decides whether video is suitable for your problem.
  • Prescriptions: medicines are prescribed only when the doctor judges it safe after the consult, and only within what the Guidelines allow. Some medicines cannot be prescribed by video.
  • Records: we keep a record of the consult, any prescription and messages, as described in the Privacy Policy.
  • Emergencies: video consults are not for emergencies.

5. Using the site fairly

Do not misuse the site, try to break its security, send spam, or copy its content for commercial use. Text, design, logo and images belong to Rehabify or are used with permission. You may share links and print pages for personal use.

We link to sites such as Google Maps and guideline bodies. We are not responsible for their content or privacy practices.

7. Limits of liability

We work to keep information correct and up to date, but the site is provided "as is". To the extent the law allows, Rehabify is not liable for loss caused by relying on general website content without a consultation. Nothing here limits rights you have under Indian consumer law.

8. Law and disputes

These terms follow the laws of India. Please contact us first so we can try to resolve any problem.

Medical emergency? Call 108 or 112